Frequently Asked Questions
Everything you need to know about the world's finest Italian flour.
What makes Caputo Flour different from standard supermarket flour?
Caputo is the gold standard of Italian flour, milled in Naples using a slow-grinding process that preserves the integrity of the wheat's starch and protein. Our '00' flour is exceptionally fine, providing superior elasticity and a perfect crust for authentic Neapolitan pizza and pasta.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes 3-5 business days. You will receive a tracking number via email as soon as your flour leaves our warehouse.
What is your return policy for food products?
Due to food safety regulations, we cannot accept returns on opened bags of flour. However, if your package arrives damaged or if there is an issue with your order, please contact our support team within 14 days for a replacement or refund.
Does Caputo Flour contain any additives or preservatives?
No, Caputo flour is a completely natural product. It is made from a proprietary blend of high-quality wheat with no added chemicals, bleaching agents, or preservatives, ensuring a clean taste and traditional performance.
How should I store my flour to keep it fresh?
To maintain peak quality, store your flour in a cool, dry place away from direct sunlight. Once opened, we recommend transferring the flour to an airtight container to prevent moisture absorption and protect it from pests.
Do you offer bulk discounts for pizzerias or bakeries?
Yes, we offer wholesale pricing and pallet-sized shipping for commercial businesses. Please visit our 'Wholesale' page or contact our sales department directly to set up a professional account.